Applications checked, routed and tracked from your permitting system, with the planning director or reviewer deciding every one.
Permits and licenses pass through several departments, such as planning, building, fire prevention, public works and finance. Each reviews its part, and the applicant and the manager both want to know where an application stands.
A permitting and licensing agent reads your permitting system and your checklists. It checks an application for missing items, routes it to each reviewer, tracks status through every step, keeps inspection scheduling records and drafts correspondence for the responsible reviewer. It also builds one view of the whole pipeline.
The agent decides nothing. It grants, denies or conditions no permit or license, and it does not interpret a code. The planning director or reviewer decides every application and approves every letter.
We link the agent to your permitting and licensing system and the checklists each reviewer uses, within the limits your IT team sets.
The agent flags incomplete applications, routes reviews, tracks each step and drafts the correspondence.
The responsible reviewer makes each decision and approves each letter, and the status record carries forward on its own.
A city's planning staff receive applications with items missing. The agent checks each against the checklist and drafts a request for what is absent, which the reviewer approves.
A county administrator wants to see where permits are held up across departments. The agent builds a single view by reviewer and step.
A township tracks business license renewals. The agent lists upcoming renewals and drafts notices for the responsible staff member to send.
A town's building staff keep inspection records in more than one place. The agent consolidates them so the director sees what is scheduled and what is outstanding.
It is built around the permitting and licensing system you run, along with your checklists and shared mailboxes, using access your IT and security team grants.
No. It decides nothing. It does not approve, deny or condition a permit or license, and it does not interpret a code. Your reviewers and director decide.
Records stay in your systems. Your IT and security team reviews the access first, and applicant details are never used in examples.
The responsible reviewer, or the director you name. Nothing is sent to an applicant until that person approves it.
One permit or license type goes first. Leadership reviews the results, and the approach then extends to other types and to the other reviewing departments.
No. Technicians and reviewers check, decide and respond. The agent prepares the checks and drafts so they can focus on the applications that need judgment.